ComReg has published today an interesting survey-based report on the trends around broadband usage by companies[1].
Some of the main findings:
(a) By mid-2006, 89% of businesses had access to the Internet (and, of those, 69% had a broadband access) with penetration levels highest among businesses in the Finance, Construction and Services Sectors, whilst Retail and Agriculture have the lowest penetration levels;
(b) Larger companies are more likely to be connected and businesses with between 1 and 9 employees have the lowest uptake of Internet services;
(c) The most common type of internet connection for SME was DSL (52% of the SME had a ADSL access) and, in the case of Corporates, a leased line or ADSL access (33% of Corporates had a dedicated leased line and 29% a ADSL access);
(e) The key benefits to those businesses using broadband included increased efficiencies and productivity, as well as time savings;
(f) Levels of switching between broadband suppliers were low among both SMEs (10%) and corporates (4%), since: (f1) the level of satisfaction with current providers is generally considered high; (f2) companies fear they will make a poor choice and that there will be a loss of service; (f3) the switching would consume time in exploring different options and choosing the best;
(g) Usage of voice services such as VoIP is relatively low within SMEs in Ireland.